1. Who we are
Sentinel Health provides eye-assessment and referral coordination services. Contact enquiries submitted through this website are managed by Sentinel Health.
2. Information we may collect
We may collect information you provide through website enquiries, assessment requests, registered service accounts and authorised clinical workflows. This can include contact details, organisation details and, where relevant to service delivery, clinical and referral information.
3. Why we use information
We use information to respond to enquiries, arrange or coordinate services, support authorised clinical workflows, maintain security, meet legal obligations and improve service quality.
4. Clinical information and consent
This website policy does not replace clinical consent, partner contracts or data-processing agreements. Clinical data is handled within the relevant care pathway and according to applicable policies and agreements.
5. Sharing
Information may be shared with authorised hospitals, participating clinics, eye-care professionals, service providers and regulators where necessary and lawful.
6. Security and retention
Sentinel uses organisational and technical safeguards appropriate to the information processed. Information is retained only for as long as required for service, legal, clinical and audit purposes.
7. Your rights
Subject to applicable law, you may have rights to access, correct, restrict or request deletion of certain personal information and to raise a concern with the relevant data-protection authority.
8. Cookies and third-party services
The website may use essential technical services and approved analytics or communication providers. Any non-essential cookie use should be introduced only with suitable notice and controls.
9. Contact
Use the Contact page to raise a privacy enquiry. Verified public contact details may be added once formally approved.